Back office live dispatch services
Allow us to expand your capabilities so that you may reach more patients. Improve service and establish yourself as a trustworthy firm in the industry.
How it works
Virtual Live dispatching, member care, driver assistance
Day before pre-emptive calling to drivers and members to minimize No Shows
Broker trip inquiry handling
Onboarding
After you've decided to work with us, this is an excellent time to introduce you to your Customer Success Team. It is now time to begin building your company on NEMT software. We'll start with a modified multi-session training class led by your Customer Success Manager. We assist you in entering accurate information and ensuring that you understand all you need to take your business to the next level.
Dispatching
As the company grows, dispatching becomes a major issue. Hiring resources for effective dispatch might be a significant cost to your company's salary. Our highly skilled and dedicated crew can handle everything from booking to dispatching.
Billing
With our billing services and tactics, NEMT companies save not only time but also money.
Live Support
Even the greatest, most grounded companies require some additional aid from time to time. Someone on your team may require training using a component of the framework they have never used before. This is where our support team may step in to help you handle your hands-on queries so you can find a working pace quickly. Use the written and audiovisual elements that are available 24 hours a day, seven days a week in the online NEMT software institute.
Claims & Auditing
Taking care of claims audits is a proactive strategy to improve the business's bottom line. Our staff specialises in dealing with broker claim rejections and filing claims for full reimbursements where available.
